1. Click on "Lets Get it Started" button below. (Please do not mail in your device until you get an email or a phone call confirmation from us.)
  2. Turn off your device and remove the battery If the battery is removable.
  3. In the box, please include: your device, the battery, a piece of paper with your name and phone number or email address where we can contact you.  
  4. Please EXCLUDE the charger, SD card (memory card) and the protective case. 

Unable to come in to our store?  

Mail in your Device!

How much and How Long?

What Do I do?

To ensure that our customer's credit card information is secured, we process our customer's payment with PayPal. It is the most secure electronic payment processing company.  No worries! If you do not have an account with PayPal, PayPal does not require you to create account if you don't want to.  Because your payment is processed with PayPal, we do not keep your credit card information on our system.  

Once you summit the mail in repair order with us by clicking on "Lets get it started", we will either let you know an estimate repair cost or most of the time an exact cost of the repair.  The repair time depends if we have the parts in stock for you phone or not.  If we have the part in stock, the repair usually gets done the same day that we received your device.  If we have to order your part in.  It may takes up to 3-7 business days to get the part here.  

Once the repair is completed and the payment has been paid, we'll mail your device back to you right away!  If you would like us to overnight your device back, please let us know. If you have anymore information, please contact Kiti, the store manager at 319-393-9876 extension 103!

Copyright © 2015 CR Cell Phone Repair. 4444 1st Ave NE, Cedar Rapids, IA - (319) 393.9876. All rights reserved.